MailStreet Voice Features & Benefits


From advanced voicemail to "Follow Me" technology, MailStreet Voice offers all of the features that enable even the smallest business to sound and act like a large enterprise.

Benefits of MailStreet Voice


  • Unbeatable cost savings
  • Seamless transition – keep your existing phone numbers
  • Multi-location support - allow users in remote offices to work as if they were local
  • Professional installation services available
  • Outstanding customer service
  • Low up-front costs with our affordable equipment and installation lease program
  • Portable and scalable – add new lines and phones easily, as you need them
  • No need to have in-house telecom expertise
  • System upgrades are handled centrally by MailStreet Voice
  • Redundant servers and datacenter to maintain uptime

Basic Features - Included Free!


  • Voicemail
  • Caller ID
  • Call Return
  • Call Forwarding
  • Web-based System Management tools – Quickly and easily perform moves and changes to your phone system right from a Web browser

Advanced Features – Included Free!


  • Auto Attendant* – Add a "virtual" receptionist to your team with this powerful, automated capability. External callers can select from a menu of options, dial-by-name, or dial-by extension to reach the department or person they need.
  • Unified Messaging - Voicemail to Email
  • Three-way calling
  • Mobility – Find Me/Follow Me and Remote Office features provide even the busiest "road warriors" with a way to stay in touch
  • Branch Office Support – Manage and remotely administer extensions at other locations or home-based offices as easily as if they were in the same office.

* One Auto Attendant is included per customer account with a minimum of four users. Additional licenses can be purchased for multi-level applications.

Premium Features – Optional


  • Outlook Integration – Allows you to match incoming calls with contact management records and initiate outgoing calls from within Outlook Contacts.
  • Telephony Toolbar – Enables users to make and accept telephone calls, and manage personal call control options, right in Microsoft Outlook or Internet Explorer through an integrated toolbar.
  • Call Center Support - Delivered as an on-demand service, MailStreet Voice Call Center can establish call center capabilities anywhere in the world to support remote staff and highly mobile workers. All your team requires are PCs and a broadband connection – there's no longer a need for additional hardware or traditional phone lines.