Company Information
MailStreet, a division of Apptix, Inc., is a leader in Microsoft Exchange Server-based email and collaboration hosting services. The MailStreet service enables organizations of all sizes to communicate more efficiently, while reducing costs and eliminating the headaches of maintaining dedicated in-house servers.
Founded in 2001, MailStreet became a profitable and stable company by building a reputation of superior customer service and engineering excellence. In December of 2005, the MailStreet business was acquired by Apptix. The MailStreet division is headquartered in Fort Lauderdale, Florida, and operates in the NAP of the Americas data center in Miami, Florida.
About Apptix, Inc.
Apptix (OSE:APP) is the industry-leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving over 20,000 organizations worldwide. Apptix offers hosted Microsoft Exchange, hosted VoIP, hosted Microsoft SharePoint, mobile messaging, and compliance and archiving, both directly and through its MailStreet subsidiary. Apptix provides the reliability and scalability of big business communications solutions at a small business price, freeing IT staff to focus on improving and innovating within their companies. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. The company is headquartered in Herndon, Virginia, with additional locations in Florida, and Texas. For more information, visit www.apptix.com.
Business Viability
Many Application Service Providers (ASPs) have business models built on meeting a certain threshold of user accounts. MailStreet's business model has allowed us to tie our business expenses in proportion to the number of customers we support. We have made agreements with nearly all of our vendors to link our costs to the number of users we serve. Additionally, our technical architecture was designed from the ground up for growth. This has allowed our engineers to add capacity as needed, without causing downtime to existing customers.
Experience & Service
A pioneer in providing a complete hosted Microsoft Exchange outsourcing solution, MailStreet has been offering Exchange services since 2001. With a friendly staff of Microsoft Certified Professionals, our support team takes pride in our personalized support. We will do our best to make your transition to our hosted Exchange service a smooth one. If you are having trouble with a particular workstation, we can set up a GotoMyPC® session, where we actually help configure the workstation for you across the Internet. If you are having trouble, or have any questions, you can reach us via our toll-free support number, online chat, or email.
A Technology Leader
MailStreet empowers its customers with the latest in communication technology. We were the very first Microsoft Exchange hosting provider to offer Microsoft Exchange Server 2003®. Additionally, we offer more wireless email options than any other Exchange ASP – including Blackberry, GoodLink® and Microsoft's ActiveSync for Pocket PC and Windows Mobile based SmartPhones.
Our Customers
MailStreet has tens of thousands of subscribers around the world, with the highest concentration in the Continental United States, Canada, and Europe. We target small to medium sized (less than 500 employees) businesses who are looking to outsource their communication and collaboration service needs.
100% U.S.-based Technical Support Operations
MailStreet operates all technical support and customer service operations out of our Fort Lauderdale headquarters location, and do not outsource any customer service operations.
