Frequently Asked Questions
- What is MailStreet Hosted Applications?
- Can I launch more than one app at a time?
- What are my options for saving?
- Will other users be able to see or access my files?
- How will other windows functions work with my hosted applications such as multi-monitor, audio, copy and paste, and print?
- How safe is my data?
- Will my files be protected from Viruses?
- Who do I call for application support?
- If I walk away, will my session time out on me?
- What if I lose my connection?
- Must I use Internet Explorer as my browser?
Hosted Applications is a way for you to access all of your applications anyplace and anytime with just internet access and a web browser. With MailStreet Hosted Applications, we host your applications like Office and more in the cloud so you don't have to worry about it.
Yes, you can view multiple files at once so if you need to compare files there are no restrictions.
Yes, you can view multiple files at one so if you need to compare files there are no restrictions.
No, due to our strict security policies only you will be able to see or access your files.
Multi-monitor, audio, and copy paste functions will continue to work as they currently do today. As long as your local computer has a local or network printer all of your documents will be printable.
All files are encrypted on our servers and we use HTTPS to secure our portal. HTTPS connections are often used for payment transactions on the Web and for sensitive transactions.
Yes, we run virus scan software behind your application so you don't have to.
MailStreet analysts are trained to help you with your entire portal and application needs.
Yes, after 30 minutes of inactivity the system will automatically log you out. All files are saved and retrievable.
You must wait 30 minutes to allow the system to automatically log you off.
It is recommended. However, most browsers should work fine with the Hosted Applications service.
