Case Studies
DeWitt Law
Providing an Entrepreneurial Attorney with Critical Business Expansion Tools
Greg DeWitt, managing partner and owner of DeWitt Law based in Research Triangle, North Carolina, considers himself more of an entrepreneur than a lawyer. With an eye towards growth, Greg understood that the legal business model had limitations. Other industries—such as property management and real estate—had fiscal opportunities that appealed to Greg, and he wanted to build upon his established business triumphs to explore other professional opportunities. To do so successfully, IT was going to play a key role—and one area he wanted to explore was Voice over IP (VoIP).
Read moreSearch Mojo
Searching for a Voice: A Small Business’ Voyage through Hosted VoIP Adoption
Janet Driscoll Miller, President & CEO of Search Mojo, had high hopes that when Apptix delivered hosted VoIP to her small SEM business that the new system would meet all her specific goals—and it did. Packaged with service through MailStreet, Apptix gave Search Mojo the email, mobile messaging, and phone reliability Janet demanded. The combination of hosted VoIP and Exchange gives Search Mojo the one-two punch of a cost-effective, reliable, robust email system and a flexible, location-to-location phone system that is always available, whenever customers call—regardless of where employees are located.
Coachestown.com
Growing a Start-up and Improving Communications… One Team at a Time
Two resources most precious to a start-up are time and money. As these things tend to be scarce in start-up land, further jeopardizing these resources can be a quick path to failure. CoachesTown.com is a start-up whose goal is to ease the “organizational frustration” typically surrounding sports teams, scout troops, clubs, and other types of groups. CEO Mitch Mencis said that choosing Apptix was easy: "Customer service. Customer service. Customer service. Can I say it again? Unless your business is in the hosting industry, or you have a full time crew taking care of any issues, my suggestion is to leave it to the experts—Apptix."
DOYLES
Overcoming Hurricane Ike with hosted VoIP and Exchange
When Hurricane Ike pounded the Gulf coast in September 2008, DOYLES—a global pressure-control equipment manufacturing company with more than 200 employees in seven offices—needed to evacuate fast. Armed with hosted VoIP from MailStreet, a subsidiary of Apptix, DOYLES switched their main incoming phone number from their Houston office to one of their smaller offices—one not in the path of the storm…
